Accessibility Statement

The Interlaken Inn welcomes all guests with disabilities.

The list below explains the locations on our property accessible by wheelchair, as well as how to access items on our website by guests with all disabilities. If you have any questions regarding the accessibility of our hotel, please feel free to reach out to us at 800-222-2909.

Accessible Guest Rooms:

Click for more information on Accessible Guest Rooms

Accessible Areas with Accessible Routes from the outdoors:

  • Main Lobby, Lobby Restrooms, and Front Desk
  • Morgan's Dining Room
  • Meeting Spaces and Restrooms in our Lower Lobby
  • First floor Main Building guestrooms
  • Atrium, Wedding Tent, and Game Room

Accessible Features on Property:

  • Accessible Parking Lots with Accessible Parking Spots
  • Service animals welcome in all areas
  • Wheelchair accessibility to our first-floor guest rooms

Our Commitment to Providing Accessibility and Accessible Content

Interlaken Inn wants everyone who visits our hotel and our website to feel welcome and find website browsing an experience that is rewarding.

What Does This Mean?

We’ve been using the Web Content Accessibility Guidelines (WCAG) 2.1 to help guide us in making web content more accessible for people with disabilities, those who use assistive technology, and to make the web more user friendly for everyone.

These guidelines have three levels of accessibility (A, AA and AAA), and we’ve chosen Level AA as the target for our website.

How Are We Building Accessible Content?

Many of the documents and pages on the website are in HTML or plain text formats. These formats are generally accessible to people using screen readers and other assistive technology. By using proper headline and paragraph HTML tags we’re able to build content that’s both accessible to those using this technology, and create a natural visual hierarchy for those browsing with a traditional browser. In this way we strive to build content that can be read by as many people as possible, on as many devices as possible.

Accessibility for None-HTML Content

Some content that appears on the website is not HTML or in a plain text format. This rich-media content has unique considerations when building for accessibility and has been treated differently.

Embedded Maps

Embedded Google maps are used to show a local context for businesses and locations on the website. Learn more about how Google provides accessible content.

Adobe Acrobat PDF Files

There are a several in Adobe Acrobat® Portable Document Format (PDF).

PDF format is used to preserve the content and layout of hard copy publications. Publications in PDF can be viewed and printed using the Adobe Acrobat Reader®, version 3.0 or higher. You can download and get help using the Acrobat Reader at the Adobe Systems, Inc. site. The downloadable Acrobat Reader software is available at no charge from Adobe.


People using screen-reading devices generally are unable to read documents directly in PDF format, unless they have an accessibility plug-in installed on their system along with the Adobe Acrobat Reader. This plugin is also available at no charge from Adobe. Adobe offers online tools that will convert PDF files to HTML on request. To get the plugin and latest news about Adobe’s accessibility tools and services, visit the Access Adobe site.

Embedded Streaming Media

The videos on our website support closed captions and/or subtitles when relevant to the streaming content. When activated, streaming media can be made more accessible by supplying a text alternative to spoken language.

Popular streaming service YouTube supports browsing with a screen reader with minimal setup.


Accessibility Statement Restrictions

Our website was audited and repaired for accessibility as of the date listed at the bottom of this statement.

How Are We Doing?

We’ve worked hard to make our website approach the Level AA WCAG 2.1 accessibility guidelines. If you do find any problems or have suggestions on how to improve our website’s accessibility, please get in touch.

Statement last modified: December 29, 2020

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